Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. Proof of purchase may be required.

To request a return, contact us at noahhamps@icloud.com before sending anything back. If your return is accepted, we will provide instructions on how and where to send your item. Items returned without contacting us first may not be accepted.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible at noahhamps@icloud.com so we can review the issue and make it right.

Return shipping

Unless an item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs. Original shipping charges, if any, are non-refundable.

Exchanges

We do not currently offer direct exchanges. If you would like a different item, please request a return and place a new order after your return has been approved.

Refunds

We will notify you after your return has been received and reviewed. If your refund is approved, it will be returned to your original payment method.

Please allow up to 10 business days after approval for the refund to appear. Processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, contact us at noahhamps@icloud.com.